Privacy policy.

At Kellow Hypnotherapy, we are committed to protecting your privacy when you visit our website or make a purchase through our online store. This Privacy Policy explains how we collect, use, and share your personal information when you use our website, https://www.kellowhypnotherapy.com (the “Site”).

Personal Information We Collect

When you visit our Site, we automatically gather certain information about your device, such as your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, we collect information about the web pages or products you view, the websites or search terms that referred you to our Site, and how you interact with our Site. We refer to this information as “Device Information.”

We use various technologies to collect Device Information, such as cookies, log files, web beacons, tags, and pixels. Cookies are data files that are placed on your device or computer, and they often include an anonymous unique identifier. For more information on cookies and how to disable them, visit http://www.allaboutcookies.org. Log files track actions that occur on the Site, such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. Web beacons, tags, and pixels are electronic files that record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to fulfil any orders placed through the Site, including processing your payment information, arranging for shipping, and providing invoices and order confirmations. Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services when it aligns with your preferences.

We use the Device Information we collect to help us screen for potential risk and fraud (such as your IP address), to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third-party service providers to help us use your Personal Information as described above. For example, we use Squarespace & Stripe to power our online store, and you can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy.

We also use Google Analytics to understand how our customers use the Site, and you can read more about how Google uses your Personal Information here:

https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by visiting the following links:

In addition, it is possible to choose not to use some of these services by accessing the opt-out portal of the Digital Advertising Alliance at http://optout.aboutads.info/.

DO NOT TRACK Please be advised that we do not modify our Site's data collection and usage procedures when we receive a Do Not Track signal from your browser.

DATA RETENTION When you make a purchase through the Site, we will retain your Order Information for our records unless you request us to erase this information.

CHANGES To reflect changes in our operations, legal or regulatory requirements, we may periodically update this privacy policy.

CONTACT US For further information regarding our privacy practices, if you have any questions, or if you wish to file a complaint, please contact us via email at richard@kellowhypnotherapy.com or via mail at the following address:

Kellow Hypnotherapy
46 Ivy Nola Way
Henderson
Auckland 0612